Protection of your personal information is of paramount importance to Yorke Consulting.
We only collect information that is reasonably necessary for the proper performance of our activities or functions. We do not collect personal information just because we think it could be useful at some future stage if we have no present need for it. We may decline to collect unsolicited personal information from or about you and take steps to purge it from our systems.
When we collect your personal information:
Personal information that we collect and hold is information that is reasonably necessary for the proper performance of our functions and activities as a recruitment services provider and is likely to differ depending on whether you are:
The type of information that we typically collect and hold about candidates is information that is necessary to assess amenability to work offers and work availability; suitability for placements; or to manage the performance in work obtained through us and includes:
Depending on the nature of the role applied for, we may need to collect and process personal information about you, including health and disability details; criminal records or membership of professional or trade associations.
We will only disclose your sensitive information (for example, your health information) for the purposes for which it was initially collected or purposes to which you otherwise consent.
The type of information that we typically collect and hold about clients is information that is necessary to help us manage the presentation and delivery of our services and includes:
The type of information that we typically collect and hold about referees is information that is necessary to help to make determinations about the suitability of one of our candidates for particular jobs or types of work and includes:
The purposes for which we collect, hold, use and disclose your personal information are likely to differ depending on whether you are:
Information that we collect, hold, use and disclose about candidates is typically used for:
Personal information that we collect, hold, use and disclose about clients is typically used for:
Personal information that we collect, hold, use and disclose about referees is typically used for:
The means by which we will generally collect your personal information are likely to differ depending on whether you are:
We sometimes collect information from third parties and publicly available sources when it is necessary for a specific purpose such as checking information that you have given us or where you have consented or would reasonably expect us to collect your personal information in this way.
Personal information will be collected from you directly when you fill out and submit one of our application forms or any other information in connection with your application to us for work.
Personal information is also collected when:
Personal information about you may be collected:
Personal information is also collected when:
Personal information about you may be collected when you provide it to us:
Personal information is also collected when:
Candidates are not obliged to give us their personal information. If you would like to access any of our services on an anonymous basis, please let us know in writing. If this is possible and lawful, we will take reasonable steps to comply with your request. However, if you choose not to provide us with some or all of your personal information we may:
a) Not be able to provide a candidate with the full range of our recruitment services.
b) Be more restricted in providing a particular candidate with a list of potential employment targets or positions; and
c) Decline to provide any further assistance to the candidate.
Additionally, the candidate’s chances of being properly considered for a position may be reduced.
At time video surveillance which operates in or near our premises may capture images of you.
Sometimes, we collect personal information that individuals choose to give us via online forms or by email, for example when individuals:
It is important that you understand that there are risks associated with use of the Internet and you should take all appropriate steps to protect your personal information.
You can contact us in writing at the address indicated in section 9 (Complaints and Enquiries) if you have concerns about making contact via the Internet.
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information, such as a unique identifier and the site name.
Clicking on links and banner advertisements and RSS feeds may result in your transfer to another website, where data privacy practices may be different to that of Yorke Consulting. It is your responsibility to familiarise yourself with these privacy policies as we accept no responsibility for and has no control over them or any information or data collected by or for them.
A link to a third-party website is not an express or implied endorsement, promotion or warranty of the products or services offered by or accessible through that site or advertised on that site.
Personal information is held in our Information Record System until it is no longer needed for any purpose for which it may be used or disclosed at which time it will be de-identified or destroyed, provided that it is lawful for us to do so.
We take a range of measures to protect your personal information from:
Your personal information may be stored in hard copy documents, or electronically on Yorke Consulting’s software or systems.
Yorke Consulting takes reasonable steps to protect the personal information we hold from loss, interference, loss, unauthorised access, modification or disclosure. Our security procedures include:
The Internet is not always a secure method of transmitting information. While we seek to protect your personal information by implementing digital security systems in various parts of our website, Yorke Consulting does not accept responsibility for the security of information you send to us or receive from us over the Internet or for any unauthorised access or use of that information.
We may disclose your personal information for any of the purposes for which it is primarily held or for a lawful related purpose.
We may disclose your personal information where we are under a legal duty to do so.
Disclosure will usually be:
We outsource a number of services to contracted service suppliers (CSPs) from time to time. Our CSPs may see some of your personal information.
Typically, our CSPs would include:
We take reasonable steps to ensure that terms of service with our CSPs recognise that we are bound by obligations to protect the privacy of your personal information and that they will not do anything that would cause us to breach those obligations.
Yorke Consulting is a global professional recruitment consultancy aiming to provide you with the same services worldwide. Our global network is made up of offices, data centres, trusted service providers and trained recruitment consultants.
Some of your personal information is likely to be disclosed to overseas recipients. Where we transfer your personal information to related entities outside Australia, we believe that the recipients of such information are subject to a law, binding scheme or contract which effectively upholds principles for fair handling of the information that are similar in all material respects to the APPs outlined in the Privacy Act.
We may transfer the information we collect about you to countries other than your home country or other than the country in which the information was originally collected if you are registered as a candidate on our database, your personal information will be accessible by our other office in Czech Republic.
By submitting your personal information to Yorke Consulting through any means, using our services or accessing the Yorke Consulting website, you consent to the use of information as set out in this policy. If you do not agree with any term of this policy, please do not submit any personal information to us or use Yorke Consulting’s services or our website.
Subject to some exceptions set out in privacy law, you can gain access to your personal information that we hold.
Important exceptions include:
If you wish to obtain access to your personal information you should contact the Privacy Officer in writing at the address indicated in section 9 (Complaints and Enquiries). You will need to be in a position to verify your identity.
It may take us a little time to process your application for access as we may need to retrieve information from storage and review information in order to determine what information may be provided. We will generally respond to your request for access within 30 days.
Where we are legally permitted to do so, we may refuse your request. If Yorke Consulting denies your request for access, we will provide you with reasons for the refusal.
We may impose a moderate charge to cover the reasonable costs of retrieval and supply of the information to you. Our Privacy Officer will discuss this with you. Refer to section 9 (Complaints and Enquiries) below if you have a complaint about your access to personal information.
Yorke Consulting will take such steps as are reasonable in the circumstances to correct that information to ensure that, having regard to the purpose for which it is held, the information is accurate, up to date, complete, relevant and not misleading.
We may contact you from time to time to check that the information is still correct. Please advise your Yorke Consulting’s consultant when your personal details change.
If you find that personal information that we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, you can ask us to correct it by contacting the Privacy Officer in writing at the address indicated in section 9 (Complaints and Enquiries). We will generally respond to your request within 30 days.
If we have disclosed personal information about you that is inaccurate, out of date, incomplete, irrelevant or misleading, you can ask us to notify the third parties to whom we made the disclosure and we will take such steps (if any) as are reasonable in the circumstances to give that notification unless it is impracticable or unlawful to do so.
If you request your personal information to be updated and there is a dispute about the facts, we will make a note on your personal information of such dispute.
All enquiries and complaints about the handling of personal information by Yorke Consulting, including any requests to delete personal information from our systems, should be directed to Yorke Consulting’s Privacy Officer at:
Yorke Consulting Pty Ltd
Level 8, 757 Ann Street
Fortitude Valley QLD 4006
Email via our Contact page.
Yorke Consulting will respond to your complaint within 30 days.
If making the request on behalf of another person, you must demonstrate to Yorke Consulting Privacy Officer that you have the required authority to act on that person’s behalf.
When we receive your complaint:
If we do not respond to your complaint within 30 days or our response is, in your opinion, not satisfactory, you can lodge a written complaint with the Office of the Australian Information Commissioner (OAIC) regarding our handling of your personal information. The Privacy Complaint Form is available at www.oaic.gov.au.